We genuinely want our customers to have a seamless shopping experience. We make ordering and checking out fast, convenient, and safe for our customers.
Methods of Payment
We accept Visa, MasterCard, American Express, and Discover credit cards. To provide credit card security and to keep your personal information safe, we use Secure Sockets Layer (SSL) technology. This is the most widely used data encryption system. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system.
If you are not comfortable ordering online we are happy to take your order by phone at (484) 887-0403.
When sending checks in the mail please allow up to 2 days for processing.
For our phone, fax, and address information please see our contact page.
At Hometown Evolution we understand it is important that you receive your order as quickly as possible. All orders are shipped out within 1 business day. Orders placed before 1:00 PM ET will be shipped the same day. Shipping Cost is a Flat Rate of $6.00 per order regardless of weight or size. Orders over $35 receive Free Shipping within the continental US.
In general, small orders are shipped by Priority Mail (2-3 days delivery), and large orders are shipped by Fed Ex or UPS Ground (1-5 days delivery). Orders are shipped from our location, 1153 McDermott Drive, West Chester, PA 19380.
We also offer express shipping options at checkout. Express orders placed before 1:00 PM ET will be shipped the same day.
We ship internationally via Fed Ex Express. Due to the higher cost of international shipping our free shipping offer does not apply. International orders are shipped out within 1-2 business days. Duty charges are not included and vary from country to country.
International Priority – Time-definite delivery in 1, 2 or 3 business days.
International Economy – Time-definite delivery in 2-5 business days (typically 2 or 3 business days to Canada, Mexico and Puerto Rico).
Any information received about you through our shopping cart or by e-mail or phone is strictly confidential. This information is for in-house use only and will never be sold, rented, or shared with any other company or person. Ever.
We want you to be completely satisfied with your order. If you are not happy with your purchase we offer a 30 day no questions asked return policy on all items. Returns can be exchanged or fully refunded. Customer is responsible for the return shipping fee as well as the originating shipping fee.
Questions, comments, concerns? Please e-mail us at firstname.lastname@example.org or call us at (484) 887-0403.